Frequently asked cake questions
What is the minimum number of servings for a custom cake?
The minimum size for a custom cake is a single layer that feeds 35 people. This is a 10” round cake which is about 3 to 4” tall depending on the exterior of the cake. The smallest two tier cake is for 50 people and consists of a 10” bottom tier and a 6” top tier. The smallest three tier cake is for 100 people and is as follows; top tier 6”, middle tier 9”, bottom tier 12”. We do not make custom cakes for smaller than 35 guests.
What if I have less than 35 people or I do not want to spend too much on a cake?
We offer sheet cakes for various number of guests (1/4 sheet 15-20 people, 1/2 sheet 35-40 people, and full sheet 75-80 people) but those designs are set in a book up front that cannot be altered in any way. We also offer edible image prints, which are done using edible ink and edible paper, the cost of these edible prints is $15.00 per picture printed. This is an additional fee separate from the cake cost itself.
How far ahead should I place my custom cake order?
Usually we require a 4 day minimum for custom cakes since some cakes need a couple of days’ worth of prep. The more time we have to work on your cake the more customization you can do, most custom cakes have intricate work done in fondant (a type of edible sugary dough) that needs time to dry and harden before being put on the cake. Please give us around a week to make your custom cake order request, we can and have turned cakes around same or next day, but those are subject to higher costs than the standard.
How much do custom cakes cost?
This is one of the most difficult questions to answer for any cake designer. Custom cakes vary in price widely, due to the design, type of icing, flavor, number of people etc. Custom cakes are a minimum for 35 people and vary in cost widely. You can stop by any day to place an order, no need for an appointment.
Do you offer cake tasting?
We do offer cake tastings for custom cake order of 100 guests or more. Cake tastings are limited to two flavor options, if you want to try additional flavors there will be a pastry slice charge per additional flavor. We prefer you call ahead so that we have the flavors you wish to try available on hand before you stop by!
Can I place an order over the phone or email?
Unfortunately we do not take phone or email orders. Special order cake usually go along with a special event and no one wants to be surprised when it comes time for pick up. We have had issues in the past and in order to make this process enjoyable for both parties we would prefer you to stop by the shop to get an accurate quote.
Can you match my cake or color exactly?
We do not guarantee exact color matches, but we work hard to create a color that closely resembles the colors you provide. Please understand that colors often look somewhat different when printed from an e-mailed photograph.
Am I limited to the designs you offer or can I bring my own imagination to life?
We are a custom bakery and strive to make your party the way you want. If you do not like the designs we have in our ipad our online you can tell us what you have in mind or show us designs from the web that we can try to recreate for you!
Can I cancel my order once its placed?
Orders are not cancelable or refundable once the order has been placed. Custom orders require a 50% deposit. Most bakeries have these policies in place because we have to order or make custom items to use on your and only your cake.
Do you make custom cookies?
We are now starting to implement custom cookie ordering. They will be simple shaped cookies with your design, company logo, etc printed on top of the cookie using FDA grade edible ink and printer combo. Custom cookies range in pricing and similar to cakes we cannot give pricing over the phone or web and prefer you to stop by our shop for an accurate quote.
Do you deliver and how much?
We do deliver in the Dallas metroplex and beyond. The furthest delivery to date was in northern Oklahoma. We charge a starting price of$55.00 for a limited range as an additional fee on top of the cake price. Delivery is not free. We do not currently have any food delivery apps we work with.
Are you a full service bakery?
We are indeed. Although we do not make bread everyday, we have mostly sweets in the shop. Everything you see in our shop is made from scratch fresh daily. We offer a variety of sweets including, cookies, baklava, sweet breads, middle eastern sweets, pastries, cakes and much much more.
Do you have ready made cakes to go?
Yes we do! We usually have about 5 or 6 flavors on hand all day, just come in pick a flavor and tell us what message you want written on your cake. You are usually in and out in less than 5 minutes. We have our most popular flavor since 1996 which is the fresh strawberry and pineapple, we also have, chocolate, black forsest, mocca, tiramisu, and marble. We also have a variety of eggless options in both cakes and sweets.
What are your most popular flavors?
We have our most popular flavor since 1996 which is the fresh strawberry and pineapple, we also have, chocolate, black forest, mocca, tiramisu, and marble. We also have a variety of eggless options in both cakes and sweets.
What payment methods do you accept?
We accept most major credit cards, we process our transactions thru square. You can tap, dip, swipe, pay with your phone, etc. Cash is king of course.
Didn’t find what you were looking for?
Please send us an email thru the contact us page on our website or call to speak to a live person. 972-964-4044